Privacy Policy
Effective Date: 01/09/2025
Kratos Agency ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
- Personal Information: Name, email address, phone number, company name, billing information, and other details you provide when contacting us, filling out forms, or signing a contract.
- Non-Personal Information: IP address, browser type, operating system, and usage data collected through cookies or other tracking technologies when you visit our website.
2. How We Use Your Information
- To provide, manage, and improve our services.
- To communicate with you about projects, updates, or inquiries.
- To process payments and fulfill contractual obligations.
- To send promotional materials or newsletters (if you have opted in).
- To comply with legal requirements and prevent fraudulent activities.
3. Information Sharing and Disclosure
- Service Providers: With trusted partners who assist us in delivering services (e.g., payment processors, marketing tools), under strict confidentiality agreements.
- Legal Requirements: To comply with legal obligations, enforce agreements, or protect our rights.
4. Data Security
- Password-protected files and folders for client data.
- Restricted access to sensitive information within our team.
- Secure payment processing through trusted third-party providers (e.g., Stripe).
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once no longer needed, your data will be securely deleted or anonymized.
6. Your Rights
- Access, correct, or update your information.
- Request the deletion of your data.
- Opt out of receiving promotional communications.
- Lodge a complaint with the appropriate data protection authority.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and gather analytics. You can disable cookies through your browser settings; however, this may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
9. Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Kratos Agency
Email: hello@kratos.agency